Effectively manage consultations with angry or complaining patients. Trainees will learn techniques to de-escalate situations, address concerns, and maintain professionalism.

Address the identification and management of domestic abuse cases. Trainees will develop skills in sensitive communication, risk assessment, and creating safety plans for affected patients.

Handling cases around women's health including STI diagnoses, focusing on communication, confidentiality, and appropriate management and follow-up.

Trainees will practice delivering and discussing medical results with patients, focusing on clear communication, empathy, and appropriate follow-up actions.

This theme will teach trainees how to effectively communicate complex medical information, ensuring patients and their families understand their conditions and care plans.